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In light of the increasing global COVID-19 challenges and aligned with recent direction from the Ontario Medical Association (OMA), we regret to inform you that the Ottawa Fertility Centre (OFC) must temporarily suspend all non-essential services to our patients effective today, including both our blood lab and ultrasound departments.

All patients with upcoming appointments will be contacted by our staff to communicate your personal care plan over the upcoming weeks. We will also be in touch to reschedule any cancelled appointments when we are able to safely re-open and re-establish normal OFC operations. We are able to offer some appointments with OFC physicians through the Ontario Telemedicine Network (OTN) or phone calls, and if applicable, this option will be offered to you.

If you have any immediate medical emergencies related to your fertility care please call 613-722-7000 and ask to speak to the IVF physician on-call, or present yourself to your nearest hospital emergency department. If you have questions or concerns about your ongoing fertility treatment you can call us at 613-686-3378 ext 617 to discuss it with one of our nurses. General questions can be directed by email to or by phone at 613-686-3378 ext 200. Please also visit our website for ongoing updates regarding our operational pause.

We recognize that this temporary interruption of services decision may pose its own challenges, but the health and safety of our patients and staff is our utmost priority. At this time, temporarily shutting down OFC operations is our safest course of action to safeguard everyone’s health. We look forward to seeing you again as soon as this public health situation is resolved.

Please note: Dr. Gervaize will be available for online / telephone appointments during the time we are closed, you may contact her at

Out of Town Patients

Phone Consultations

Out of town patients can have consultations by phone for a fee of  $340.00. Currently, OHIP does not cover these costs and patients are billed in advance for telephone appointments. If you do wish to have a telephone consultation, please contact us to arrange an appointment.

OTN (Ontario Telemedicine Network)

OTN uses videoconferencing and other electronic equipment to bring health care closer to you —saving you time, money and the stress of travel. An independent, not-for-profit organization, OTN is funded by the Government of Ontario.

OFC will provide you the details of your appointment, including the date, time and location. A telemedicine appointment is just like a regular doctor’s appointment; except the healthcare provider you will see and speak with is on a monitor.

If telemedicine might be right for you, please discuss with your OFC physician’s office

Newfoundland Patients

The Ottawa Fertility Centre and the Newfoundland Fertility Clinic have been working together for the past two years to support patients through IVF. Patients are referred to the Ottawa Fertility Centre for treatment by Dr. O’Grady or Dr. Murphy of the Newfoundland Fertility Clinic. All preliminary testing and relevant results should be included in the referral for your fertility doctor in Ottawa. We will talk with you to determine the scope of the first consultation, which may also include a consent for IVF.

Benefits for Newfoundland Patients

  • A dedicated physician to look after your care.
  • A dedicated nurse who will oversee their care from the initial date of referral through to the last day of treatment.
  • Online education tools to learn about IVF from home.

Tips for Newfoundland Patients

  • Keep a centralized file of information for quick reference.
  • Keep receipts for tax claim purposes.
  • Obtain a doctor’s note from Newfoundland for travelling on a plane with needles.
  • Visit our Contact Us page to get directions to the clinic.
  • Don’t forget your drug insurance card.

Where to stay?

  • Best Western Plus Ottawa City Centre

1274 Carling Ave, Ottawa, ON K1Z7K8

Phone: 613-728-1951

  • Travelodge by Wyndham Ottawa West

1376 Carling Ave, Ottaw, ON K1Z7L5

Phone: 613-722-7600

  • Residence Inn by Marriott Ottawa Airport

1172 Walkley Rd, Ottawa, ON K1V2P7

Phone: 613-523-9600

Ready to find out more?

Ottawa Fertility Centre

100-955 Green Valley Crescent
Ottawa, ON K2C 3V4, Canada

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