Attention Patients:

We are improving our patients’ treatment scheduling. Any non-funded IVF or FET patient can now call with their Day 1 to schedule treatment rather than waiting for a nurse to call first. We will continue to initiate calls first for funded patients as we need to control those volumes based on the Ministry’s budget. Please note, cycle maximums do still exist for safety inside our laboratory, so if we aren’t able to accommodate your treatment with your first Day 1 we will preschedule you in for your following Day 1 to minimize delays. Your physician must have met with you to discuss your treatment plan before you call in with your Day . Your screening, testing and consents must also be completed before calling in.

While general public masking rules have changed, the OFC is a healthcare setting and we will continue to require our patients and staff to wear a mask at all times when inside the OFC. We will communicate publicly when this rule will change.

We continue to take Day 1 calls for IUI treatments. Please be advised there is a weekly cap in place for safety purposes.

As the community is beginning to open up with less restrictions, we too will begin to ease our COVID restrictions. We will do so gradually in order to keep you safe:

1. We are currently allowing partners/support persons into the following appointments:

• Pregnancy (OB) ultrasounds
• Embryo transfer (ET/FET) procedures
• Egg retrieval procedures
• Insemination (IUI) procedures

2. Should anyone develop symptoms, be instructed to isolate or be COVID positive during a treatment cycle, your cycle will be cancelled. Knowing this increased risk of cancellation before starting any treatment cycle is important.

3. We will continue to use our entry screening process, virtual waiting room app, and virtual physician appointments.

Your OFC Team